Last week, Kenneth Hayne QC handed down his royal commission final report that recommended banning banks from paying trail commissions to mortgage brokers from mid-next year. Instead, the borrower will likely be required to pay an upfront fee for the service. UBank, a subsidiary of NAB, doesn't pay mortgage brokers, but its new robot-like home loan aid gives a glimpse into how the service could be provided in the future. Many commentators are speculating only the wealthy will be able to afford a broker, while regular Aussies will have to rely on an automated service. The artificial loan aid, named Mia (My Interactive Assistant) and powered by AI start-up FaceMe, will speak directly to customers through a desktop or smartphone advising on questions such as what's a variable rate to what classifies as an expense, the bank says.